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How to connect to a hidden WiFi SSID?
- The SyncSign products currently cannot support directly connect to a hidden WiFi SSID. Below are two workarounds:
- Workaround 1
- Temporarily change the SSID of the Access Point into an available one.
- Add the hub to your SyncSign account via SyncSign App/Web Portal.
- After successfully having the hub added, you may make that WiFi into a hidden one.
- Workaround 2
- Find the Hub IP Address: On the SyncSign App/Web Portal> Menu> Settings> Hubs> Hubs Setting, when you will find the IP address of the Hub.
- Log into the Hub Portal:
- User Name: admin
- Password: Lock4Safe
- On the Hub Portal: Admin Settings> Setup> WiFi> Then you may input the WiFi that you prefer the Hub to connect. Then the Hub will connect to that WiFi SSID.