- Introduction -
Elmer’s Crane and Dozer, Inc. is a company that values efficient management and streamlined operations. Russ McGinley, the IT Network Administrator, sought to modernize the way the company managed its meeting rooms. Prior to adopting SyncSign, Elmer’s was using a manual method where the receptionist printed out meeting details on 3×5 cards and placed them on the meeting room signs. This approach was not only cumbersome but also did not align with the company’s move to Microsoft Office 365 (Outlook Online) as their calendar system.
- Challenges Faced -
The manual system of printing and posting meeting details was labor-intensive and outdated. With the transition to Office 365, Russ realized the need for a more modern solution that could integrate seamlessly with the new digital environment. The key challenge was to automate the display of meeting information so that employees could quickly see room availability without the need for manual updates. The lack of a digital Display system also impacted employee productivity, as there was no efficient way for users to know how long a room would be free for impromptu meetings. This lack of visibility often resulted in interruptions and confusion.
- Adopting SyncSign Display -
To address these issues, Elmer’s Crane and Dozer, Inc. purchased 9 SyncSign 7.5-inch Displays to be installed across their building’s conference rooms. The Displays integrated smoothly with Microsoft Office 365, automating the process of displaying meeting schedules. This solved the problem of manually updating meeting information while offering real-time visibility into room availability.
The automatic display of meeting information was particularly useful for employees who often held spontaneous meetings. Now, they could instantly see how long they had the room before the next scheduled meeting, allowing them to make more informed decisions. The seamless integration with Office 365 enabled the company to fully utilize their existing calendar system without the need for additional training or manual input.
- Employee and Stakeholder Feedback -
The SyncSign Displays quickly gained approval from the CEO and other key stakeholders, who appreciated the sleek design and modern approach. The feedback from employees was also positive, as the new system reduced confusion and enhanced room booking transparency. With this improvement, employees could focus on their tasks without worrying about room availability.
- Customer Support and Customization -
One of the standout features of SyncSign for Elmer’s Crane and Dozer was the level of customer support. Russ noted that the support team was highly responsive, assisting the company in customizing the Displays to suit their specific needs. Even though there is a document for how to customize the template, but would still take some time to find how to make a preferred template if not familiar with how JSON works. Russ came to our Support team, just provide us with a draft image of what layout he prefers, and we can take care of the rest.
This level of service ensured that the Displays not only met their functional requirements but also aligned with the company’s visual and operational preferences.
- Conclusion -
The implementation of SyncSign Display at Elmer’s Crane and Dozer, Inc. has successfully modernized their meeting room management. By automating the Display of room schedules and integrating with Office 365, the company has improved its operational efficiency and employee productivity. The combination of effective technology and strong customer support has made SyncSign an essential part of their daily operations, enhancing both the employee experience and overall office management.